Terms of service
Terms of Service
OVERVIEW
This website is operated by Nivelle. Throughout the site, the terms “we,” “us,” and “our” refer to Nivelle. Nivelle offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our site. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use the Services.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for updates. Continued use of the site after changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are of legal age in your state or province of residence, or that you are of legal age and have given us consent to allow your minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service.
You must not transmit any worms, viruses, or destructive code.
Any breach of these Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card data) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.
This site may contain historical information which is not current and is provided for reference only. We reserve the right to modify site content at any time, but we have no obligation to update it.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These may have limited quantities and are subject to return/exchange only per our Refund Policy.
We strive to display product colors and images accurately, but we cannot guarantee screen accuracy.
We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
Descriptions, pricing, and availability are subject to change at any time without notice.
We may discontinue products at any time.
We do not guarantee that the quality of products or services will meet your expectations or that any errors will be corrected.
By making a purchase on this website, you expressly agree to all our terms and conditions, including the Terms of Service, the Refund Policy, the Shipping Policy, and the Privacy Policy.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us.
We may limit or cancel orders per customer, household, or payment method.
If we modify or cancel an order, we will attempt to notify you via the contact details provided at checkout.
You agree to provide current, complete, and accurate account and purchase information. You are responsible for keeping your email and payment details updated so we can process your transactions and contact you as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide you access to third-party tools that we do not monitor, control, or input.
You acknowledge that we provide such access “as is” without warranties or conditions.
Use of optional tools is entirely at your own risk and subject to third-party terms.
SECTION 8 – THIRD-PARTY LINKS
Third-party links on this site may direct you to external websites not affiliated with us.
We are not responsible for evaluating or warranting third-party content and disclaim liability for materials, services, or transactions made via third parties.
SECTION 9 – USER COMMENTS & FEEDBACK
If you send us submissions, feedback, or creative ideas, you agree that we may edit, copy, publish, distribute, or use them without restriction.
We are under no obligation to:
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Maintain comments in confidence
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Provide compensation
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Respond to comments
You agree that your comments will not violate third-party rights or contain unlawful, offensive, or harmful content. You are solely responsible for the comments you submit.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, the site may contain errors or inaccuracies regarding product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct such errors without prior notice, even after an order has been placed.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions, you are prohibited from using the site or its content for unlawful, fraudulent, harmful, or offensive purposes.
Violation may result in termination of your Services.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free use of the Service.
All products and Services are provided “as is” without any warranties, express or implied.
Nivelle, its directors, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Nivelle and its affiliates, directors, employees, and partners harmless from any claim or demand arising from your violation of these Terms or applicable law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.
SECTION 16 – TERMINATION
These Terms are effective until terminated by either party.
You may terminate by discontinuing use of the site.
We may terminate access if you fail to comply with these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with posted policies, constitute the entire agreement between you and Nivelle, superseding prior agreements.
SECTION 18 – GOVERNING LAW
These Terms of Service and any related agreements shall be governed by the laws applicable in the United Kingdom.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the latest version of the Terms on this page at any time.
Continued use of our Services after updates constitutes acceptance of the changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
📧 contact@thenivelle.com
🌐 thenivelle.com